Att Device Return Policy
Webthis topic provides information about wireless product and equipment returns, exchanges, warranty claims, and canceling at&t service. If your device was purchased at an. Don’t drop your equipment in a drop box.
Webto avoid a fee, return your undamaged equipment within 21 days of the service change or disconnect date. Webif your device was purchased directly from at&t it can be returned for a refund or exchanged for a new device during the return period. Plus, find out how to activate a warranty replacement device.
Visiting the nearest at&t store. Learn how to send back at&t fiber, at&t. Webreturn the device to at&t. Visit the at&t return policy to:. Initiating a return with donotpay.
If the returned equipment is damaged due to abuse,. They’ll pack and ship it. For 15 days or more,. If you don’t, you’ll be charged the balance on the device’s installment. To start the process, contact us through online chat or 800. 331. 0500. Webhave a store rep scan your equipment and get a tracking receipt. View the full premier return policy online. Make sure you send your original device back within 30 days. Webif you bought your wireless device at att. com, over the phone with at&t, or at an at&t branded store, you have 14 days to start your return or exchange. Webyou can return devices and accessories to at&t by: